Job Description
Launch your career with Nexus Growth Partners! We're seeking enthusiastic, no-experience candidates for immediate entry-level Customer Service roles in NYC. Our paid training program equips you with essential skills while offering competitive benefits and growth opportunities. Join our dynamic team and start earning from day one in the heart of Manhattan.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve basic account issues using CRM systems
- Process transactions and update customer records
- Collaborate with senior team members for complex cases
- Meet daily performance metrics for call volume and resolution
- Participate in weekly skill development sessions
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (MS Office suite)
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Reliable transportation to Manhattan office