Job Description
Join our dynamic team at Urban Solutions Inc. as an Entry-Level Customer Service Associate! No prior experience is required – we provide comprehensive training to launch your career in Boston's thriving service industry. This full-time position offers competitive pay, growth opportunities, and a supportive environment where your success is our priority. If you're eager to learn, enjoy helping others, and want to build foundational professional skills, this is your perfect starting point. Apply today and become part of Boston's most innovative service provider!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our proprietary CRM system
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to maintain service standards
- Participate in ongoing training programs to develop new skills
- Contribute to a positive team environment through proactive communication
- Assist with inventory management and store operations as needed
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and eagerness to develop professionally
- Ability to work flexible shifts including weekends
- Reliable transportation to our downtown Boston location
- No prior experience required – training provided
- Must pass background check and drug screening