Job Description
Join TechFlow Solutions and transform your career with a direct hire opportunity offering weekly pay! We're seeking a dynamic IT Specialist to join our Philadelphia team and deliver cutting-edge technical solutions. Enjoy competitive benefits, professional growth opportunities, and the stability of a permanent role with weekly compensation. If you're passionate about technology and thrive in a collaborative environment, this is your chance to excel.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network infrastructure
- Implement and maintain cybersecurity protocols to protect company assets
- Collaborate with cross-functional teams on system upgrades and migrations
- Document IT processes and create technical documentation for end-users
- Monitor system performance and proactively resolve technical issues
- Train staff on new technologies and best practices
- Manage vendor relationships and service level agreements
Qualifications
- Bachelor's degree in IT, Computer Science, or related field
- 3+ years of hands-on IT support experience
- Strong proficiency in Windows Server administration and Active Directory
- CompTIA Security+ or equivalent certification required
- Experience with cloud platforms (AWS/Azure) preferred
- Excellent troubleshooting and problem-solving abilities
- Strong written and verbal communication skills