Job Description
Join PayFlow Miami and experience the future of employment with our revolutionary daily pay system! We're seeking passionate Customer Specialists to deliver exceptional service while enjoying immediate access to your earnings. No more waiting for payday – get paid instantly for every shift worked. As a key member of our dynamic team, you'll support our growing client base in South Florida with industry-leading benefits and career growth opportunities.
Why Choose PayFlow Miami?
- Same-day pay via our secure mobile app
- Comprehensive health and wellness package
- Clear advancement path to team leadership
- Modern downtown Miami workspace
- 401(k) with company match
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve account inquiries and transaction issues
- Process daily transactions with 100% accuracy
- Document all interactions in CRM system
- Collaborate with cross-functional teams
- Identify upsell opportunities for clients
- Maintain strict compliance with financial regulations
Qualifications
- High school diploma or equivalent (college preferred)
- 2+ years customer service experience
- Proficiency with CRM software (Salesforce a plus)
- Ability to work flexible shifts including weekends
- Strong problem-solving and communication skills
- Basic math and financial literacy
- Valid Florida driver's license (if required for field visits)
- Pass background and credit check