Job Description
Join our dynamic team and enjoy the financial freedom of daily pay while building a stable career! Express Staffing Solutions is seeking motivated Customer Service Specialists for direct hire positions in Oklahoma City. This is your opportunity to receive pay daily while securing full-time benefits and career growth. We value your time and dedication, offering competitive compensation, comprehensive training, and a supportive work environment. Apply today to start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and efficiency
- Resolve customer issues using CRM systems and established protocols
- Document interactions accurately in customer databases
- Collaborate with cross-functional teams to enhance service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and process improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or call center experience
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Positive attitude with commitment to exceptional service
- Must pass background check and drug screening