Job Description
Immediate Start Opportunity! Global Solutions Inc. is urgently hiring motivated Customer Service Representatives in Kansas City, MO. Join our dynamic team and provide exceptional support to clients while advancing your career in a fast-paced environment. No experience necessary – we provide comprehensive training!
Responsibilities
- Handle inbound/outbound customer calls and emails
- Resolve customer inquiries and complaints efficiently
- Document interactions in CRM systems
- Collaborate with team members to ensure customer satisfaction
- Meet performance metrics and quality standards
- Process transactions and updates accurately
- Identify opportunities for service improvements
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced setting
- Positive attitude and problem-solving mindset
- Availability for flexible shifts (including weekends)
- Passion for helping customers
- U.S. work authorization required