Job Description
We are seeking a highly motivated Customer Service Representative to join our Direct Hire team in El Paso, TX. This is an excellent opportunity for individuals seeking a stable career with a company that values their employees and offers weekly pay.
As part of our team, you will be the face of our company, ensuring our clients receive top-tier support and solutions. We pride ourselves on a modern, inclusive work environment that promotes professional growth.
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email.
- Process orders, returns, and requests with accuracy and efficiency.
- Maintain accurate records in the CRM database.
- Resolve complex customer issues and escalate when necessary.
- Collaborate with internal teams to improve service delivery.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or administrative support.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, target-driven environment.