Job Description
Join FlexiPay Solutions and enjoy the freedom of daily pay! We're urgently hiring motivated Customer Service Representatives to join our dynamic team in Columbus, Ohio. Say goodbye to waiting for payday – get paid daily for your hard work while delivering exceptional service to our clients. This is your chance to build a stable career with immediate financial flexibility.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve service processes
- Participate in ongoing training for product knowledge
- Uphold company policies and regulatory compliance
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work independently in fast-paced environment
- Basic computer proficiency with CRM software
- Reliable transportation to Columbus office
- Flexibility to work occasional weekends/holidays
- Positive attitude with service-oriented mindset