Job Description
Are you looking for no experience needed jobs in Portland, OR? We are currently seeking a friendly and dedicated Customer Support Associate to join our growing team. We are a foreigner-friendly company that values diversity and is eager to help you launch your career.
At Portland Tech Solutions, we pride ourselves on providing a supportive environment where you can learn and grow. Whether you are new to the workforce or looking for a career change, this is the perfect opportunity to gain valuable customer service experience with comprehensive training provided.
Why Join Us?
- No Experience Required: We provide full training to get you up to speed.
- English Speaking Environment: A welcoming atmosphere for international candidates.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Modern Tools: Work with the latest technology and CRM systems.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a professional and friendly tone.
- Assist customers in navigating our products and resolving their technical or billing issues efficiently.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with the support team to identify trends and improve overall service processes.
- Stay updated on product knowledge and company policies through daily training sessions.
- Escalate complex issues to senior management when necessary.
Qualifications
- No prior customer service experience required; we are looking for enthusiasm and a willingness to learn.
- Basic proficiency in English (listening, speaking, and reading).
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Reliable internet connection and computer access for remote work (if applicable).
- A positive attitude and a passion for helping others.