Job Description
Join our award-winning team in Omaha with comprehensive paid training designed for career growth! Global Horizons Inc. is seeking motivated individuals from diverse backgrounds to become Customer Service Specialists. No prior experience required—we provide all necessary training while supporting your professional journey. Enjoy competitive pay, comprehensive benefits, and a welcoming workplace culture that values international perspectives.
What We Offer:
- 4-week paid training program covering technical skills and soft skills
- Career advancement opportunities to senior roles
- Relocation assistance for qualified candidates
- Visa sponsorship support for eligible non-U.S. citizens
- Health, dental, and vision insurance
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet performance metrics for customer satisfaction
- Participate in ongoing skill development workshops
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (international degrees accepted)
- Fluent English communication skills (written and verbal)
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Valid work authorization (visa sponsorship available)
- No experience required—training provided