Job Description
Join our dynamic team at Global Horizons Inc., a leader in international business solutions. We're seeking compassionate Customer Service Specialists to support our diverse client base in Milwaukee. This immediate hire opportunity offers competitive pay, comprehensive benefits, and a truly inclusive environment where cultural backgrounds are celebrated. Perfect for multilingual professionals looking to grow their careers in a fast-paced setting.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve inquiries regarding products, services, and account management
- Collaborate with cross-functional teams to ensure seamless client experiences
- Maintain accurate records in CRM systems
- Assist with onboarding new clients with cultural sensitivity
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Fluency in English and at least one additional language
- Proficient in Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Valid work authorization for immediate employment
- Strong problem-solving and conflict resolution skills