Job Description
Join our award-winning customer support team in Tulsa and become the voice of our brand! We're seeking passionate individuals to deliver exceptional service experiences while growing their careers in a dynamic environment. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement in a company that values your development.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions in CRM systems while maintaining accuracy
- Collaborate with team members to improve service processes
- Meet/exceed performance metrics for quality and productivity
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset