Job Description
We are seeking motivated and enthusiastic individuals to join our growing team in Tulsa, OK. No prior experience is necessary—we provide comprehensive training and mentorship to help you succeed in a fast-paced, rewarding environment. We are proud to offer Relocation Assistance to candidates who are ready to make a fresh start in the heart of Oklahoma.
At Apex Solutions Group, we believe in investing in our people. If you have a positive attitude, strong communication skills, and a desire to learn, we want to hear from you.
Responsibilities
- Answer and manage incoming customer inquiries via phone, email, and chat with a friendly, professional demeanor.
- Assist customers in resolving product or service issues efficiently and accurately.
- Document customer interactions and feedback in our CRM system.
- Follow established scripts and guidelines to ensure consistent service quality.
- Collaborate with team leads to improve service processes and customer satisfaction scores.
- Learn and adapt to new software tools and company policies quickly.
Qualifications
- High school diploma or GED required.
- Willingness to relocate to Tulsa, Oklahoma (Relocation package included).
- Strong verbal and written communication skills.
- Basic computer literacy and typing speed of 35+ WPM.
- Ability to work in a dynamic, team-oriented environment.
- Reliable internet connection and a quiet workspace are required for remote training.