Job Description
Are you looking for a new opportunity in Houston, TX? Houston Tech Solutions is currently hiring Customer Service Representatives with no degree required. We are looking for motivated individuals ready for an immediate hire who are eager to learn and grow with our team.
We pride ourselves on our supportive work environment and commitment to employee development. Whether you are entering the workforce or looking to switch careers, this is the perfect role for you. Join us and start earning today!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with a friendly and professional tone.
- Resolve customer issues and complaints efficiently while maintaining high satisfaction scores.
- Process customer orders, returns, and exchanges accurately and timely.
- Assist customers in navigating our products and services to find the best solutions for their needs.
- Maintain detailed and accurate records of all customer interactions and account information.
- Collaborate with the sales and support teams to meet daily and weekly performance targets.
- Identify and escalate complex issues to senior management when necessary.
Qualifications
- High school diploma or GED equivalent is required; a college degree is not mandatory.
- Previous customer service experience is preferred but not required.
- Strong verbal and written communication skills.
- Ability to multitask effectively in a fast-paced, dynamic environment.
- Basic computer proficiency and typing skills.
- Must be authorized to work in the United States.
- Reliable transportation is preferred.