Job Description
Are you looking for an exciting opportunity to launch your career in the heart of Columbus? TechNova Solutions is currently seeking dedicated individuals to join our growing team as Customer Service Representatives. We pride ourselves on providing top-tier support, and we are looking for enthusiastic team players who are eager to learn and grow.
Don't worry if you lack direct work experience—we provide comprehensive on-the-job training and mentorship to help you succeed. If you possess a positive attitude and a willingness to learn, we want to hear from you!
Why Choose TechNova?
- Competitive Pay: Earn between $16.00 and $20.00 per hour.
- No Experience Required: We provide full training and career development.
- Full Benefits: Health, dental, and vision insurance available after 90 days.
- Growth Opportunities: Clear pathways for promotion to Team Lead and Management roles.
Join us today and become part of a team that values your potential!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and empathy.
- Input and update customer information accurately into our database systems.
- Assist in the preparation of reports and documentation as needed.
- Collaborate with the sales and support teams to ensure customer satisfaction.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be at least 18 years of age.
- Basic computer proficiency and typing skills.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and adapt to new tools.