Job Description
Are you ready to kickstart your career? We are currently seeking a highly motivated Customer Service Representative to join our dynamic team in Atlanta, GA. This is an Immediate Hire opportunity, meaning we are looking for someone who can start immediately and hit the ground running.
We offer competitive pay, comprehensive benefits, and a collaborative work environment. If you thrive in a fast-paced setting and enjoy helping people, we want to hear from you today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on resolution and satisfaction.
- Manage and update customer records accurately in our CRM system.
- Identify and escalate complex issues to the appropriate team members.
- Process orders, returns, and exchanges efficiently.
- Collaborate with cross-functional teams to improve service delivery.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in customer service or call center operations is a plus.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and computer systems.
- Ability to multitask and prioritize tasks in a fast-paced environment.