Job Description
Are you ready to launch your career with an immediate start? Apex Support Solutions is currently seeking dedicated Customer Service and Data Entry Associates to join our dynamic team in Atlanta, Georgia. We are a fast-growing company committed to professional development and offering a supportive environment for individuals looking to advance their careers without prior experience.
In this role, you will be the face of our brand, ensuring our clients receive top-tier support while maintaining accurate data records. If you are a quick learner with a positive attitude, we want to hear from you.
Why Join Us?
- Immediate Start: Begin your new journey within days of applying.
- No Experience Needed: We provide comprehensive training to help you succeed.
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Career Growth: Clear pathways for promotion and professional development.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and chat with a focus on resolution and satisfaction.
- Perform accurate data entry tasks, ensuring all customer information is up-to-date and organized within our CRM systems.
- Assist in the processing of orders and requests, verifying details to prevent errors.
- Maintain a professional and positive demeanor while handling challenging situations.
- Collaborate with team members to meet daily and monthly performance goals.
- Update and maintain internal databases with precision and attention to detail.
Qualifications
- High School Diploma or GED is preferred; candidates with equivalent life experience are encouraged to apply.
- Basic computer literacy and familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Strong communication skills, both verbal and written.
- Ability to type at least 35-40 words per minute.
- A positive attitude and a genuine desire to help others.
- Reliable internet connection and a dedicated workspace if working remotely.