Job Description
We are seeking a dedicated and energetic Customer Service Associate to join our growing team in the heart of Philadelphia, PA.
At Philly Retail Solutions, we believe in rewarding hard work immediately. That is why we offer a weekly pay schedule for all full-time employees. If you are looking for a job that puts cash in your pocket on a regular basis without waiting for bi-weekly pay cycles, this is the opportunity for you.
As a key member of our team, you will play a vital role in ensuring our customers have a positive shopping experience. We provide comprehensive training and a supportive work environment.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction rates.
- Process sales transactions, returns, and exchanges accurately using POS systems.
- Maintain a clean, organized, and safe workspace.
- Collaborate with team members to meet daily and weekly sales targets.
- Upsell products and services to maximize revenue.
Qualifications
- High school diploma or GED equivalent is required.
- Previous customer service or retail experience is a plus but not mandatory.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer proficiency and familiarity with retail software.
- Ability to stand for extended periods and lift up to 25 lbs.