Job Description
Are you looking for a rewarding career opportunity in Fresno, CA? Horizon Solutions Group is hosting a Hiring Event and is seeking motivated individuals to join our dynamic team as Customer Experience Associates.
We are committed to fostering a culture of growth, collaboration, and excellence. This is an excellent entry-level position for those ready to launch their professional journey in customer service and operations. You will work in a fast-paced environment where your contribution directly impacts our client relationships and business success.
Why Join Us?
- Competitive pay starting at $18.00/hr.
- Comprehensive training and development programs.
- Opportunities for rapid career advancement.
- A supportive and inclusive workplace culture.
Responsibilities
- Greet and assist customers with a high degree of professionalism and courtesy.
- Resolve customer inquiries and complaints efficiently to ensure satisfaction.
- Process transactions and maintain accurate records of customer interactions.
- Collaborate with team members to meet daily operational goals.
- Identify opportunities to improve service processes and customer experience.
- Adhere to company policies, procedures, and safety standards.
Qualifications
- High school diploma or GED required.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer proficiency and typing skills.
- A positive attitude and a willingness to learn.
- Ability to stand for extended periods and work in a fast-paced environment.