Job Description
Join Houston's fastest-growing international company! We're seeking compassionate multilingual professionals to support our diverse client base. This foreigner-friendly role offers immediate start dates and comprehensive relocation support for qualified candidates. Enjoy competitive benefits, career growth opportunities, and a welcoming workplace culture that celebrates global perspectives.
Responsibilities
- Provide exceptional customer support in English and Spanish to international clients
- Resolve technical issues via phone, email, and chat with cultural sensitivity
- Document client interactions using Salesforce and CRM systems
- Collaborate with global teams to ensure seamless service delivery
- Identify process improvements for cross-border communication
- Train new hires on international customer protocols
Qualifications
- Fluent in English and Spanish (written/spoken)
- 1+ years customer service or tech support experience
- Valid work authorization in the United States
- Proficiency with CRM tools (Salesforce preferred)
- Ability to work flexible hours including weekends
- Associate degree or equivalent experience
- Basic technical troubleshooting knowledge