Job Description
Join our dynamic team as a Part-Time Customer Service Representative and enjoy the financial stability of weekly pay in sunny San Diego! We're seeking energetic professionals to deliver exceptional support while building rewarding careers with flexible scheduling.
At Pacific Coast Staffing Solutions, we prioritize your work-life balance with competitive compensation and immediate opportunities for growth. Our modern downtown office offers a collaborative environment where your contributions are valued and recognized.
Perfect for students, parents, or anyone seeking supplemental income with consistent paychecks every Friday. No experience necessary—comprehensive training provided to set you up for success!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve billing and service issues through multi-channel communication
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to improve service processes
- Meet performance metrics for call quality and resolution times
- Adhere to company policies and regulatory compliance standards
- Participate in ongoing training sessions for product knowledge
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong verbal and written communication skills
- Basic computer proficiency with MS Office Suite
- Flexible availability including evenings and weekends
- Ability to work in a fast-paced environment
- Customer service experience preferred but not required
- Must pass background check and drug screening
- Valid California ID for employment verification