Job Description
Join PayFast UK Ltd and experience the freedom of weekly pay! We're seeking enthusiastic Customer Service Specialists to join our dynamic team in London. This full-time role offers competitive hourly rates with payments processed every Friday, ensuring you never wait for your earnings.
Why Choose Us?
- Weekly pay with no hidden fees
- Comprehensive training provided
- Modern, collaborative workspace in Central London
- Career advancement opportunities
- Employee benefits package included
If you're a people person with strong communication skills ready for immediate financial flexibility, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and account-related issues
- Process transactions and update customer records
- Meet daily performance targets and KPIs
- Collaborate with team members to improve service
- Maintain detailed documentation of interactions
- Adhere to data protection and compliance standards
Qualifications
- Previous customer service experience preferred
- Excellent verbal and written communication skills
- Proficient with CRM software and Microsoft Office
- Strong problem-solving abilities
- Ability to work under pressure in a fast-paced environment
- Right to work in the UK
- Basic numeracy and attention to detail