Job Description
Join our dynamic team at FlexiPay Solutions and enjoy the benefit of weekly pay! We're hosting an exclusive hiring event for motivated Customer Service Specialists in Richmond, VA. This is your opportunity to launch a rewarding career with immediate start dates and competitive compensation. As a leader in flexible employment solutions, we pride ourselves on fostering a supportive, growth-oriented environment where your contributions are recognized and rewarded weekly.
What We Offer:
- Weekly paycheck processing
- Comprehensive paid training
- Health benefits and retirement plans
- Career advancement opportunities
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet daily performance metrics (e.g., call volume, resolution time)
- Participate in continuous training and process improvement
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Ability to work flexible hours including weekends
- Positive attitude and team-oriented mindset
- Reliable transportation to Richmond office