Job Description
Join FlexiStaff Solutions and get paid weekly while making a difference in Charlotte's vibrant community! We're seeking energetic Customer Service Specialists to support our growing client base. Enjoy flexible schedules, no weekends, and immediate start dates. Perfect for students, parents, and professionals seeking supplemental income. Our Charlotte office offers modern amenities and a supportive team environment.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to achieve service goals
- Participate in ongoing training sessions
- Maintain 95% customer satisfaction rating
- Document interactions for quality assurance
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficient with Microsoft Office Suite
- Clear communication skills
- Ability to work independently
- Flexible availability (M-F 8am-5pm)
- Pass background check
- Basic math aptitude