Job Description
Join Nexus Staffing Solutions and experience the freedom of weekly pay! We're seeking motivated Customer Service Specialists in Seattle for immediate contract positions with top Pacific Northwest companies. Enjoy flexible scheduling, competitive compensation, and the stability of weekly paychecks while serving diverse clients across tech, retail, and healthcare sectors.
Why Nexus?
- Weekly direct deposit payments
- Free skills training & certifications
- Health benefits available after 90 days
- Referral bonuses up to $500
Perfect for students, gig workers, and professionals seeking predictable income without long-term commitments.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product issues efficiently
- Update and maintain CRM databases with accurate information
- Collaborate with cross-functional teams to resolve complex cases
- Document interactions and track resolution metrics
- Adhere to company SLAs and compliance standards
- Participate in weekly performance reviews
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency with Zendesk/Salesforce or similar CRM
- Strong typing skills (40+ WPM) and multitasking ability
- Exceptional problem-solving and communication skills
- Availability for evening/weekend shifts
- Must pass background check and drug screening
- Valid Washington state ID