Job Description
Join our dynamic team as a Weekly Pay Customer Service Specialist and enjoy immediate financial flexibility! We're seeking energetic professionals to deliver exceptional support to our clients in Portland's thriving business district. This contract position offers the unique advantage of weekly paychecks, ensuring you never wait for compensation. Perfect for those seeking predictable income without long-term commitments.
Why You'll Love This Role:
- Weekly direct deposit payments
- Flexible contract terms (4-12 weeks)
- Comprehensive training provided
- Opportunities for contract extensions
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document all interactions using CRM systems
- Collaborate with team members on complex cases
- Meet weekly performance metrics (CSAT, resolution time)
- Participate in ongoing product training sessions
- Maintain detailed knowledge of company services
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong problem-solving and communication skills
- Ability to work in fast-paced environments
- Basic computer proficiency (CRM systems, MS Office)
- Reliable transportation to downtown Portland
- Flexible availability including weekend shifts