Job Description
Join Coastal Solutions Group and experience the freedom of weekly pay in a dynamic customer service role! We're seeking motivated individuals to deliver exceptional support while enjoying consistent financial rewards. Our London-based team values punctuality, professionalism, and career growth opportunities. Immediate openings available with flexible scheduling options.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Update CRM systems with accurate customer interaction records
- Meet/exceed weekly performance metrics for response times
- Collaborate with team members to improve service protocols
- Participate in bi-weekly training sessions for product knowledge
Qualifications
- 1+ years of customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work independently and in team environments
- Proficiency with Microsoft Office and CRM software
- Fluent in English (written and verbal)
- Reliable internet connection for remote work options
- Right to work in the United Kingdom