Job Description
Get paid weekly while building your career! Omaha Support Solutions is hiring enthusiastic Customer Service Representatives for immediate part-time openings in Omaha, NE. Enjoy competitive hourly pay, flexible scheduling, and a supportive team environment that values your contributions.
Why Join Us?
- Weekly paycheck to manage your finances effectively
- Comprehensive training and career advancement opportunities
- Modern downtown Omaha office with free parking
- Health benefits available for full-time transition
- Casual dress code and inclusive culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update customer records accurately in CRM systems
- Collaborate with team members to maintain service standards
- Meet performance metrics for call resolution and satisfaction
- Document interactions following company protocols
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience
- Excellent verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office applications
- Positive attitude and problem-solving mindset
- Reliable transportation to Omaha office location