Job Description
Join Metro Retail Solutions as our Weekend Shift Supervisor and lead high-energy weekend operations in Charlotte! We're seeking a dynamic leader to drive customer satisfaction, manage weekend teams, and ensure seamless store operations during peak hours. This direct hire opportunity offers competitive compensation, comprehensive benefits, and growth potential within our expanding retail network. If you thrive in fast-paced environments and excel at team leadership, apply now to become part of our award-winning team!
Responsibilities
- Manage weekend retail operations including inventory, merchandising, and customer service
- Lead and mentor weekend staff through performance coaching and scheduling
- Resolve customer escalations with professionalism and solution-focused approaches
- Monitor sales targets and implement weekend-specific promotional strategies
- Ensure compliance with safety protocols and loss prevention standards
- Coordinate with weekday managers for operational continuity
- Prepare weekend performance reports and actionable insights
Qualifications
- 3+ years retail management experience with weekend shift leadership
- Proven track record of meeting/exceeding sales targets
- Strong conflict resolution and team development skills
- Ability to work independently during peak weekend hours
- Proficient in retail POS systems and inventory management software
- Valid North Carolina driver's license (for store visits)
- Flexibility to work weekends, holidays, and occasional evenings