Job Description
Join our dynamic team as a Weekend Shift IT Support Specialist in Portland, OR! We're hosting a hiring event for motivated professionals seeking flexible weekend hours while advancing their careers in technology. This role offers competitive pay, comprehensive training, and the opportunity to work with cutting-edge systems in a collaborative environment.
As a key member of our IT support team, you'll deliver exceptional technical assistance to clients across diverse industries. We value initiative, problem-solving skills, and a passion for technology. Perfect for students, career changers, or experienced technicians seeking weekend flexibility.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document all support tickets and maintenance activities
- Collaborate with cross-functional teams to resolve complex technical challenges
- Conduct system updates and preventive maintenance during weekend hours
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of technical support experience
- Proficiency with Windows OS, macOS, and common business software
- Strong diagnostic and troubleshooting abilities
- Excellent communication and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and manage time effectively
- Flexibility to work weekends (Saturday/Sunday)