Job Description
Join our dynamic team at Coastal Solutions Group as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during high-traffic weekends at our Virginia Beach location. This role offers flexible scheduling, competitive compensation, and opportunities for advancement in a supportive environment. If you thrive in fast-paced settings and enjoy helping others, we encourage you to apply today.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer concerns promptly, escalating complex issues appropriately
- Assist with inventory management and store operations during weekend shifts
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Maintain clean, organized, and safe work environments
- Participate in weekend training sessions and team meetings
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic proficiency with POS systems and Microsoft Office Suite
- Flexibility to work Saturdays and Sundays (6 AM - 2 PM or 2 PM - 10 PM)
- Valid driver's license and reliable transportation
- Positive attitude and problem-solving mindset