Job Description
Join Metro Retail Solutions' dynamic team as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during high-traffic weekend hours. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a fast-paced retail environment. Perfect for students or those seeking work-life balance!
Responsibilities
- Provide outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and product merchandising
- Ensure store cleanliness and safety standards are maintained
- Collaborate with weekend team to achieve sales targets
- Train on new products and promotional campaigns
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and holidays reliably
- Basic proficiency with POS systems and mobile devices
- Positive attitude and team-oriented mindset
- Ability to stand for extended periods and lift up to 25 lbs