Job Description
Join our vibrant team at Urban Retail Solutions as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of Seattle. Perfect for students or professionals seeking weekend-only opportunities.
What We Offer:
- Competitive hourly pay with weekend differential
- Comprehensive training program
- Employee discounts on retail products
- Positive team culture with advancement opportunities
Responsibilities
- Provide outstanding customer service via in-person and digital channels
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and store merchandising
- Collaborate with weekend team members to maintain store standards
- Support opening/closing procedures as assigned
Qualifications
- Previous customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with a customer-first mindset
- Availability to work all weekend shifts (Sat/Sun 8AM-6PM)
- Proficiency with basic computer systems and POS software
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and drug screening