Job Description
Join Urban Wellness Center's dynamic team as a Weekend Patient Services Coordinator! We're seeking a compassionate professional to deliver exceptional patient experiences during our high-demand weekend shifts. This role combines administrative excellence with direct patient care in our state-of-the-art Chicago facility. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in patients' lives while maintaining a healthy work-life balance.
Responsibilities
- Schedule patient appointments and manage electronic health records (EHR) with precision
- Coordinate insurance verifications and billing processes for weekend admissions
- Assist providers with clinical procedures and patient intake during peak weekend hours
- Respond to urgent patient inquiries via phone and secure messaging platforms
- Prepare weekend medical supplies and ensure exam room readiness
- Train on-call staff on weekend protocols and emergency procedures
- Maintain HIPAA compliance for all weekend patient interactions
Qualifications
- Associate's degree in healthcare administration or related field
- Minimum 2 years experience in medical office coordination
- Certification in Medical Assisting (CMA) or equivalent preferred
- Proficiency in Epic EHR and practice management systems
- Exceptional multitasking abilities in fast-paced environments
- Strong knowledge of HIPAA regulations and billing procedures
- Weekend availability required (Saturday/Sunday 7am-7pm)
- Spanish fluency highly desirable