Job Description
Join our award-winning healthcare team as a Weekend Patient Services Coordinator! We're seeking a dynamic professional to deliver exceptional patient experiences during weekend shifts. This role combines administrative excellence with compassionate care in our state-of-the-art facility. Enjoy competitive pay, weekend-only scheduling, and opportunities for professional growth in one of KC's top medical centers.
Why you'll love this role:
- Work-life balance with weekend-only schedule (Sat-Sun, 7am-7pm)
- Comprehensive benefits package including health insurance
- Tuition reimbursement for healthcare certifications
- Modern facility with cutting-edge technology
Responsibilities
- Manage patient check-in/out processes with precision and empathy
- Coordinate scheduling for diagnostic procedures and specialist consultations
- Maintain accurate electronic health records using Epic Systems
- Handle insurance verification and billing inquiries
- Collaborate with clinical teams to optimize weekend patient flow
- Train new weekend staff on clinic protocols
- Resolve patient concerns with professionalism and discretion
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 2+ years healthcare administration or patient services experience
- Proficiency with EMR systems (Epic certification a plus)
- Exceptional communication and conflict resolution skills
- Ability to work independently during weekend shifts
- Basic medical terminology knowledge
- Valid CPR certification (or willingness to obtain)