Job Description
Join our dynamic healthcare team as a Weekend Patient Care Coordinator at Peak City Health Partners! We're seeking a compassionate professional to deliver exceptional patient experiences during our busiest weekend hours. This role offers a perfect work-life balance with weekends off during the week, competitive pay, and the opportunity to make a real impact in our community.
As a vital member of our urgent care team, you'll be the first point of contact for patients seeking weekend medical services. Your expertise will ensure seamless operations while providing comfort and care to individuals when they need it most.
Responsibilities
- Manage patient intake, registration, and scheduling for weekend urgent care visits
- Coordinate with healthcare providers to ensure efficient patient flow and wait times
- Process insurance verification and billing inquiries with accuracy
- Maintain electronic health records (EHR) systems with HIPAA compliance
- Assist with basic clinical tasks including vital signs and specimen collection
- Handle patient inquiries via phone and in-person with exceptional communication
- Collaborate with on-call physicians and support staff to resolve care issues
Qualifications
- High school diploma or equivalent; medical assistant or healthcare certification preferred
- Minimum 1 year experience in healthcare administration or clinical setting
- Proficiency in EHR systems (Epic experience strongly preferred)
- Exceptional interpersonal skills with ability to remain calm under pressure
- Strong attention to detail in documentation and financial processes
- Availability to work Saturdays and Sundays (8 AM - 6 PM)
- Basic knowledge of medical terminology and insurance protocols