Job Description
Are you looking for a weekend job that offers stability, competitive pay, and a modern work environment? Nexus Tech Solutions is seeking a dedicated Weekend Operations Specialist to join our team in Boston, MA. As a key player in our weekend support rotation, you will ensure our systems run smoothly while enjoying the benefits of a flexible part-time schedule.
We are looking for a self-motivated individual who thrives in a fast-paced technical setting and wants to make an impact even when the office is quiet. You will be the first point of contact for technical issues during our critical off-peak hours.
Responsibilities
- Monitor server performance and troubleshoot technical issues during off-peak hours.
- Manage and respond to IT support tickets efficiently using our ticketing system.
- Perform routine system maintenance, software updates, and security patches.
- Collaborate with the week-day team to ensure seamless operations and handover.
- Maintain accurate documentation of all technical tasks and resolutions.
- Assist in data backup and recovery procedures to ensure data integrity.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT or related field is a plus.
- Previous experience in IT support, help desk, or technical operations.
- Must be available to work Friday, Saturday, and Sunday on a recurring basis.
- Strong problem-solving skills and the ability to work independently with minimal supervision.
- Familiarity with Microsoft Office Suite and basic networking concepts.
- Excellent communication skills and a customer-centric attitude.