Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist in vibrant Detroit! We're seeking energetic professionals to deliver exceptional experiences during our peak weekend hours. This role offers competitive compensation, flexible scheduling, and opportunities for growth within our expanding retail network. Enjoy Detroit's unique weekend attractions while building your career in customer service excellence.
Responsibilities
- Provide exceptional in-person customer service during weekend operating hours
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and concerns with professionalism
- Maintain organized and visually appealing store displays
- Collaborate with weekend team members to ensure smooth operations
- Contribute to inventory management and stock replenishment
- Adhere to all safety and company protocols during weekend shifts
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience
- Availability to work Saturdays and Sundays (6am-2pm or 2pm-10pm)
- Strong communication and problem-solving skills
- Basic proficiency with point-of-sale systems
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and adaptability in fast-paced environments
- Valid Michigan driver's license preferred