Job Description
Join our dynamic team at Pacific Retail Solutions! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional experiences during our peak weekend hours. This role is perfect for individuals seeking flexible weekend schedules while building valuable customer service expertise. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Long Beach.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions and resolve billing issues using our CRM system
- Collaborate with weekend support team to maintain seamless store operations
- Assist with inventory management and visual merchandising tasks
- Uphold brand standards through exceptional customer interactions
- Document customer feedback and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience
- Strong communication skills with ability to multitask
- Weekend availability (Saturdays & Sundays, 8AM-6PM)
- Proficient with POS systems and Microsoft Office Suite
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods