Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Associate! We're seeking energetic individuals to deliver exceptional service at our flagship Oakland location. No degree required – we value real-world experience and a passion for helping customers. Enjoy flexible scheduling, competitive pay, and a supportive environment where your contributions make a difference. Perfect for students, career changers, or anyone seeking meaningful part-time work in the heart of Oakland.
Responsibilities
- Provide outstanding in-person customer service and product recommendations
- Process transactions accurately using POS systems
- Manage inventory and maintain store presentation standards
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to achieve sales targets
- Assist with visual merchandising and stock replenishment
- Follow safety protocols and loss prevention procedures
Qualifications
- High school diploma or equivalent (not required)
- 6+ months of customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to work weekends and evenings as needed
- Reliable transportation to Oakland location
- Positive attitude and willingness to learn
- Ability to stand for extended periods