Job Description
Join our award-winning team as a Weekend Customer Service Specialist in Milwaukee! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy a dynamic work environment with competitive pay, flexible scheduling, and opportunities for growth. Perfect for students, parents, or those seeking work-life balance. Our commitment to community impact makes every shift meaningful.
Responsibilities
- Provide exceptional in-person and phone customer service during weekend hours (Sat-Sun)
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Resolve customer inquiries with professionalism and problem-solving skills
- Assist with inventory management and merchandising operations
- Collaborate with weekend team members to ensure seamless store operations
- Uphold safety standards and store cleanliness protocols
- Contribute to weekend sales targets through upselling and product knowledge
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience
- Strong communication and conflict resolution abilities
- Proficient with POS systems and basic computer skills
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (varied hours)
- Valid driver's license preferred (for occasional errands)
- Must pass background check and drug screening