Job Description
Join our dynamic team at Coastal Commerce Solutions and transform your weekends into rewarding opportunities! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional experiences at our Long Beach headquarters. This role offers competitive pay, flexible scheduling, and a vibrant team environment. Perfect for students, parents, or anyone seeking weekend work-life balance.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions using POS systems while maintaining accuracy
- Resolve customer concerns with empathy and solution-oriented approach
- Collaborate with weekend team to maintain store presentation
- Assist with inventory management and product replenishment
- Document customer interactions and maintain detailed records
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently and in team settings
- Proficiency with POS systems and basic software
- Flexible availability including Saturdays and Sundays
- Positive attitude and commitment to customer satisfaction