Job Description
Join Boston Retail Solutions as a Weekend Customer Service Specialist and become the face of our premium retail experience! We're seeking dynamic individuals to deliver exceptional service during our peak weekend shopping hours. This role offers flexible weekend schedules (Saturday/Sunday) with competitive compensation and growth opportunities within our award-winning team.
Our ideal candidate thrives in fast-paced environments, possesses exceptional communication skills, and takes pride in creating memorable customer interactions. Enjoy complimentary parking, employee discounts, and a supportive team culture while serving Boston's vibrant downtown community.
Responsibilities
- Deliver outstanding in-store customer service with personalized product recommendations
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Assist with inventory management and visual merchandising tasks
- Collaborate with weekend team to maintain store standards and cleanliness
- Participate in weekend promotional events and product launches
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Availability to work Saturdays and Sundays (8am-8pm shifts)
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with problem-solving mindset
- High school diploma or equivalent required