Job Description
Join our dynamic team at Coastal Solutions Group as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional client experiences during our high-traffic weekend shifts. Enjoy competitive pay, flexible scheduling, and a supportive work environment while making a meaningful impact in our Virginia Beach community.
As a key member of our client relations team, you'll handle inquiries, resolve issues, and maintain our reputation for excellence. Perfect for students, parents, or anyone seeking weekend work-life balance. Training provided – no experience necessary!
Responsibilities
- Manage high-volume customer inquiries via phone, email, and in-person
- Resolve client concerns with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service
- Uphold brand standards in all customer interactions
- Support weekend inventory and operational tasks
Qualifications
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced weekend environments
- High school diploma or equivalent
- Basic computer proficiency (MS Office Suite)
- Flexibility to work weekends (Sat/Sun)
- Customer service experience preferred but not required