Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Southwest Solutions Group! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. Enjoy competitive pay, flexible scheduling, and a supportive environment where your contributions make a real difference. Perfect for students or those seeking weekend work-life balance.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and in-person
- Process transactions accurately using POS systems
- Resolve customer complaints with empathy and efficiency
- Assist with inventory management and merchandising
- Train new weekend staff on company protocols
- Maintain clean and organized workspace
- Collaborate with weekday teams for seamless operations
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong problem-solving and communication skills
- Proficiency with point-of-sale systems
- Availability Saturdays and Sundays (7am-7pm)
- Ability to work independently and in teams
- Bilingual (English/Spanish) strongly preferred
- Reliable transportation required