Job Description
We are seeking a dedicated and customer-focused individual to join our growing team in Dallas, TX. As a Weekend Customer Service Representative, you will be the face of our brand, ensuring our clients receive exceptional support during peak weekend hours. This is an immediate start opportunity for professionals looking for a stable career with competitive pay and weekend benefits.
Key Benefits:
- Competitive hourly wage ($18.00 - $24.50).
- Weekly pay with direct deposit options.
- Health, dental, and vision insurance available.
- Employee Assistance Program (EAP) access.
- Opportunities for advancement within the company.
Responsibilities
- Manage a high volume of inbound customer inquiries via phone and email.
- Resolve customer issues efficiently while maintaining a positive tone.
- Process orders, returns, and exchanges accurately and timely.
- Collaborate with the logistics team to ensure seamless operations.
- Maintain accurate records of all customer interactions in the CRM system.
- Identify opportunities to upsell products and improve customer satisfaction.
Qualifications
- High school diploma or GED required.
- Previous customer service experience preferred but not required.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to work independently and as part of a team.