Job Description
Join our dynamic team at Dallas Retail Solutions as a Weekend Customer Service Representative! We're seeking enthusiastic individuals to deliver exceptional service during our busiest weekend hours. This role offers flexible scheduling while playing a crucial role in our customer satisfaction mission. Enjoy a supportive environment with growth opportunities and competitive compensation. Perfect for students, parents, or anyone seeking weekend work-life balance in the heart of Dallas.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate customer records
- Resolve customer complaints efficiently while maintaining company standards
- Collaborate with weekend team to ensure seamless store operations
- Assist with inventory management and merchandising tasks
- Uphold cleanliness and safety protocols throughout the facility
- Contribute to weekend sales targets through exceptional service
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency with POS systems
- Flexible availability including weekends (Saturday/Sunday)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening