Job Description
Join our dynamic team at Urban Retail Collective, Oakland's premier lifestyle destination! We're seeking passionate Weekend Customer Service Associates to deliver exceptional shopping experiences during our busiest hours. This role offers flexible weekend scheduling while providing competitive pay and growth opportunities in a vibrant retail environment.
Responsibilities
- Provide outstanding customer service through product knowledge and personalized assistance
- Process transactions accurately and efficiently using POS systems
- Manage inventory restocking, visual merchandising, and store cleanliness
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with weekend team members to maintain operational excellence
- Support store opening/closing procedures and security protocols
- Participate in weekend promotional events and seasonal campaigns
Qualifications
- Minimum 1 year retail or customer service experience
- Availability to work Saturdays and Sundays (8am-6pm)
- Strong communication and interpersonal abilities
- Basic math proficiency for cash handling
- Ability to stand/walk for extended periods and lift 25 lbs
- Detail-oriented with organizational skills
- Positive attitude and team player mentality
- Reliable transportation to downtown Oakland location