Job Description
Join our dynamic team at Luxe Living Retail, where we're transforming weekend shopping experiences in Charlotte's Uptown district. As a Weekend Customer Experience Specialist, you'll be the heartbeat of our luxury boutique, creating memorable interactions while maintaining our premium standards. This role offers the perfect blend of flexible scheduling and competitive compensation in one of Charlotte's most vibrant retail destinations.
Responsibilities
- Deliver exceptional customer service through personalized consultations and product knowledge
- Operate POS systems efficiently while processing transactions with precision
- Manage inventory and visual merchandising to showcase collections attractively
- Collaborate with weekend team members to maintain store operations and cleanliness
- Drive sales through upselling techniques and loyalty program enrollment
- Resolve customer inquiries with professionalism and brand-aligned solutions
- Execute weekend-specific promotions and seasonal campaigns
Qualifications
- Previous retail or customer service experience preferred
- Availability for consistent weekend shifts (Sat/Sun) including holidays
- Strong communication and interpersonal skills
- Ability to work independently while supporting team goals
- Proficiency with retail technology and point-of-sale systems
- Attention to detail in visual presentation and inventory management
- Valid North Carolina work authorization required