Job Description
Join our award-winning team as a Weekend Customer Experience Specialist in the heart of Manhattan! This premium role offers weekend flexibility while delivering exceptional service to our diverse clientele. Enjoy competitive compensation, comprehensive training, and a dynamic work environment in one of NYC's most iconic locations.
Responsibilities
- Deliver exceptional customer service via in-person and digital channels
- Manage weekend inventory operations with precision
- Resolve customer inquiries and escalations efficiently
- Collaborate with cross-functional teams on weekend projects
- Maintain accurate transaction records in CRM systems
- Contribute to weekend sales targets through proactive engagement
Qualifications
- Minimum 1 year customer service experience
- Availability for Saturday/Sunday shifts (6am-2pm or 2pm-10pm)
- Proficiency with CRM software and POS systems
- Exceptional communication and problem-solving skills
- Ability to work independently in fast-paced environments
- Basic knowledge of retail operations preferred